Do your Scrum meetings sometimes feel unproductive or stuck in loops? Are there team discussions where not everyone's voice gets heard? Welcome to the Professional Scrum Facilitation Skills (PSFS)™ course, an engaging and interactive workshop designed to transform your approach to facilitation.

In Scrum, facilitation isn't just about hosting meetings; it's about creating environments that enable effective collaboration, decision-making, and problem-solving. Our course empowers Scrum practitioners to harness the power of skilled facilitation, improving team interactions and driving meaningful outcomes

What You'll Learn in This Course

Throughout this interactive course, you will:

• 1. Cultivate a facilitator’s mindset , shifting from simply "leading meetings" to truly guiding conversations toward actionable outcomes.
• 2. Master how and when to apply various facilitation techniques that fit different scenarios, from daily scrums to sprint retrospectives.
• 3. Deepen your understanding of the Scrum Values and their critical role in successful facilitation.
• 4. Explore and address common Scrum-related challenges using practical, scenario-based exercises.
• 5. Develop a personalized facilitation plan to immediately enhance your next team meeting or Scrum event.

Industry Example: Great organizations utilizes skilled facilitation in their Sprint retrospectives, ensuring every voice—regardless of seniority—is heard, fostering innovation and team alignment.

AgileWoW's AI Enhancement (Add-on Module)

Important Note: This course is based entirely on the official Scrum.org Professional Scrum Facilitation Skills (PSFS)™ courseware. AgileWoW does not alter any Scrum.org content or curriculum. However, as your learning partner, we provide an additional module on AI-Driven Facilitation Techniques to enrich your learning experience.

Our optional AI enhancement helps you bring facilitation into the modern era by showing you how to leverage powerful AI tools during your Scrum events without disrupting the integrity of the Scrum framework.

In the AI add-on, you’ll explore:

• 1. ChatGPT as a Co-Facilitator: How to generate retrospective questions, refine agenda items, and prepare facilitation prompts
• 2. Otter.ai / Fireflies.ai: Real-time transcription, action-item detection, and automatic meeting summaries
• 3. AI Sentiment Analysis: Tools like Microsoft Viva and Miro AI to read team dynamics, emotion, and engagement in meetings
• 4. Smart Retrospective Boards: Use Miro AI / MURAL AI to cluster team feedback and generate insights
• 5. Automated Scrum Assistants: Use tools like Standuply or Geekbot for asynchronous daily scrums

This additional segment is delivered after the core PSFS content and is completely optional. It is designed to help modern Scrum practitioners stay ahead in a world where AI is quickly becoming a trusted team member.

Benefits of Attending the PSFS Training

By attending the PSFS training, you'll experience:

1. 1. Enhanced team alignment and productivity, as effective facilitation ensures clear goals and engaged discussions.
2. 2. Increased ability to navigate challenging interactions, turning potential conflicts into opportunities for growth and understanding.
3. 3. Greater confidence in your ability to facilitate meaningful, impactful Scrum events, driving better project outcomes.
4. 4. A comprehensive toolkit of proven facilitation methods, immediately applicable to your professional environment.

"The "Facilitation is about creating a space where the wisdom of the group can emerge." – Ingrid Ben

Who Should Attend This Class?

This course is particularly beneficial for:

1. 1. Scrum Masters seeking to enhance their ability to foster productive, collaborative team environments.
2. 2. Scrum Team Members who want to develop facilitation skills to improve team effectiveness.
3. 3. Scrum Coaches, Agile Coaches, and Consultants aiming to expand their facilitation expertise and effectiveness.

Note: This course assumes prior knowledge and practical experience with Scrum. It is not recommended for individuals without foundational Scrum understanding or experience.

Check Your PSFS Knowledge!

Ready to test what you've learned in the PSFS course? Take this short quiz to reinforce your understanding and see how well you grasp the key concepts.

Take the Quiz Now

Certification & PMI Credits

Consistent with all Scrum.org courses, students who complete this class will receive one attempt at the associated assessment and will be eligible for a second attempt if they make their first attempt within 14-days.

Students of Scrum.org courses can claim Project Management Institute (PMI) PDU credit: 7 PDUs after attending a two-day course. Please note that PMI PDUs are earned for course attendance, not for passing a Scrum.org assessment. Students can claim PDUs under PMI's "Education courses provided by other third-party providers” category. You can claim your PDUs online at https://ccrs.pmi.org. Find instructions here.

How to Register

This course is available for both public and private corporate batches.

• Upcoming Public Batch Registration: Use the following link to register.
• Private Corporate Batches: To organize a private batch for your company, please contact us:
  • Email: support@agilewow.com
  • WhatsApp: +91-8368865197

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• 3. CoP Navigator – Build thriving Communities of Practice effectively.
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