Professional Scrum Facilitation Skills (PSFS) Course
Become a Facilitation Expert and Lead Your Team to Success!
Do your Scrum meetings sometimes feel unproductive or stuck in loops? Are there team discussions where not everyone's voice gets heard? Welcome to the Professional Scrum Facilitation Skills (PSFS)™ course, an engaging and interactive workshop designed to transform your approach to facilitation.
In Scrum, facilitation isn't just about hosting meetings; it's about creating environments that enable effective collaboration, decision-making, and problem-solving. Our course empowers Scrum practitioners to harness the power of skilled facilitation, improving team interactions and driving meaningful outcomes
What You'll Learn in This Course
Throughout this interactive course, you
will:
1. Cultivate a facilitator’s mindset , shifting from simply
"leading meetings" to truly guiding conversations toward
actionable outcomes.
2. Master how and when to apply various facilitation techniques
that fit different scenarios, from daily scrums to sprint retrospectives.
3. Deepen your understanding of the Scrum Values and their
critical role in successful facilitation.
4. Explore and address common Scrum-related challenges using
practical, scenario-based exercises.
5. Develop a personalized facilitation plan to immediately
enhance your next team meeting or Scrum event.
Industry Example: Great organizations utilizes skilled facilitation
in their Sprint retrospectives, ensuring every voice—regardless of seniority—is
heard, fostering innovation and team alignment.
AgileWoW's AI Enhancement (Add-on Module)
Important Note: This course is based entirely on the official Scrum.org Professional Scrum Facilitation Skills (PSFS)™ courseware. AgileWoW does not alter any Scrum.org content or curriculum. However, as your learning partner, we provide an additional module on AI-Driven Facilitation Techniques to enrich your learning experience.
Our optional AI enhancement helps you bring facilitation into the modern era by showing you how to leverage powerful AI tools during your Scrum events without disrupting the integrity of the Scrum framework.
In the AI add-on, you’ll explore:
1. ChatGPT as a Co-Facilitator: How to generate retrospective questions, refine agenda items, and prepare facilitation prompts
3. AI Sentiment Analysis: Tools like Microsoft Viva and Miro AI to read team dynamics, emotion, and engagement in meetings
4. Smart Retrospective Boards: Use Miro AI / MURAL AI to cluster team feedback and generate insights
5. Automated Scrum Assistants: Use tools like Standuply or Geekbot for asynchronous daily scrums
This additional segment is delivered after the core PSFS content and is completely optional. It is designed to help modern Scrum practitioners stay ahead in a world where AI is quickly becoming a trusted team member.
By attending the PSFS training, you'll
experience:
1. Enhanced team alignment and productivity,
as effective facilitation ensures clear goals and engaged discussions.
2. Increased ability to navigate challenging
interactions, turning potential conflicts into opportunities for growth and
understanding.
3. Greater confidence in your ability to
facilitate meaningful, impactful Scrum events, driving better project outcomes.
4. A comprehensive toolkit of proven
facilitation methods, immediately applicable to your professional environment.
"Facilitation is about creating a space
where the wisdom of the group can emerge." – Ingrid Ben
Who Should Attend This Class?
This course is particularly beneficial for:
1. Scrum Masters seeking to enhance
their ability to foster productive, collaborative team environments.
2. Scrum Team Members who want to
develop facilitation skills to improve team effectiveness.
3. Scrum Coaches, Agile Coaches, and Consultants aiming to expand their facilitation expertise and
effectiveness.
Note: This
course assumes prior knowledge and practical experience with Scrum. It is not
recommended for individuals without foundational Scrum understanding or
experience.
Course Learning Outcomes
Upon completion of the PSFS course, you will:
1. Develop and embody the mindset and skills of a professional
facilitator.
2. Master the foundational principles of effective facilitation
used by industry experts.
3. Understand deeply how Scrum Values enhance collaboration,
creating healthy team dynamics.
4. Effectively apply facilitation techniques to navigate
challenging scenarios commonly faced by Scrum Teams.
5. Gain insights into fostering and integrating diverse
perspectives to reach team consensus.
6. Recognize and manage group dynamics and their influence
on the decision-making process.
7. Leave with a practical, ready-to-use toolbox
of facilitation techniques, empowering you to tackle various circumstances
confidently.
Certification & PMI Credits
Consistent with all Scrum.org courses, students who complete this class will receive one attempt at the associated assessment and will be eligible for a second attempt if they make their first attempt within 14-days.
Students of Scrum.org courses can claim Project Management Institute (PMI) PDU credit: 7 PDUs after attending a two-day course. Please note that PMI PDUs are earned for course attendance, not for passing a Scrum.org assessment. Students can claim PDUs under PMI's "Education courses provided by other third-party providers” category. You can claim your PDUs online at https://ccrs.pmi.org. Find instructions here.
Customer Reviews & Testimonials
Ashish
6 reviews · US
★★★★★
Sanjay Saini is an Amazing trainer, his experience and knowledge in the field is exceptional. Sanjay's teaching style and his guidance on how to apply the EBM concepts, make him stand out as an instructor. Overall, an amazing course recommended for anyone who wants to learn about impactful, outcome metrics relevant for their organization.
Debabrata Chakraborty
1 review · US
★★★★★
It was a good learning day!!
Sanjay provided useful information on EBM, appreciate his friendliness while responding to questions and walking us through
How to Register
This course is available exclusively for private corporate batches, ensuring a focused and tailored training experience for your team and organization.
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